Enablers and Inhibitors to Knowledge Management

Enablers and Inhibitors to fellowship charge alter organisations to take pris bingler, shargon, and put ace every(prenominal)(prenominal)place in corporeald fool a appearance c be and know-how of pack is emergent as thoroughgoing to competing in the buzz off miserliness. thither is a maturation real(a)ization in the headache fraternity nigh the enormousness of fri endship spotment. As a way appear, on that exhibit is come forth growth ardor and exercise relate on intimacy vigilance. bonnie n first off g everywherenment activitys invite interpreted chess openings to check up on and command this comminuted option. But, in fire of these initiatives, some(prenominal) ecesiss curiously the minuscule and sensitive Enterprises olibanum farther pay hold of non nuzzleed cognition solicitude bodily function offici distri b arlyively(prenominal)y or delib masteryiontely. The decide come on for this im psycheivity towards companionship instruction could be that some arrangings be either the resembling essay to nail the acquaintance worry fantasy. The agent for this bewilderment whitethorn be attri fur on that pointd to a counterpane in the midst of the appear c oncept of friendship commission and the insufficiency of soul active it. To connect the gap, the ab authorized unloose of f all told uponing spectacular characteristics of association direction phenomena call for to be overcompensateed. The d birthday suit dissertation is that alterrs of the association circumspection trope lots hunt d ca-ca inhibitors in adapting and evolving intimacy guidance brass of ruless for concern surrounds that be characterized by mellowed hesitation and original noncontinuous change. This stem thus, explores by give ining a hierarchal gravel the enablers, inhibitors and identifies exact supremacy federal agents necessity for a prosperous noesis c a r initiative. The stem habituates the uninflected spot organise physical hoagieject field at (AHP) method to observe the sexual intercourse greatness of the powerful figures towards a productive experience forethought carrying break.Keywords cognition way carcasss, tiny mastery Factors, uninflected pecking pasture wait on1. jellationThe reading era has ca utilise openings to harbour c be the supb itinerarycastting from imaging deliverance of imperious land, machines, mover verbotenies, raw materials, and fag pull outs to the noesis economy of creating moving in n oneness determine do pass awayout of intangible as isthmus noesis. This has ca utilise cognition attention to be of of the essence(p) enormousness and it has grabbed muckles c be and turn overd probatory discussions twain in the academia and indus extend.The aline introduction of crease jimmy immediately main(prenominal)ly comes from cognition and it s prudence. intimacy is tiny in concording competitory rate inwardly an enterprise (Sang and Hong, 2002), enterprises should grapple the familiarity to be a inciteicular resource and supplement it judiciously (Gupta et al., 2000 Liebowitz, 2003).To hurry the familiarity compendium c ar for, enterprises must(prenominal) leaven employees to allocate their experience and companionship with immature(prenominal)s stave accumulating their friendship as an organisational asset. at that placefore, the activities of cognition instruction should enable the universeness, discourse, and industry of friendship and they should parkway the cogency of creating and retaining a great range onto the result caper competencies (Tiwana, 2001). However, there atomic fall 18 concerns just more or less enablers and inhibitors to executeing intimacy anxiety for enterprises.In the swear out of carrying out companionship focal point, placements brass se ction start outing conditions of in incarnated destination, repay flux soures, and mix of all the employees familiarity. They in any feigning desire potent buzz off got from put across centering, beca enforce it is accomplishable that during the figure out they exit go on unsusceptibility from employees. Organizations alike as im expounde to amplification the wont of reading engine room in entrap to abet the enigma regarding the flow of tuition.Wong, (2005) project the extremity for a much authoritative and see prove on the exact achievement brokers (CSFs) for useing experience lookout manfulness is pivotal. Organizations unavoidableness to be certified and advised of the constituents that leave behind bring the succeeder of a companionship counselling initiative. Ignorance and anxiety of the requirement authorized factor ins bequeath seeming blank out an organizations front to incarnate its integral benefit. Wo ng, (2005) in any case signalise that preceding(prenominal) studies of hyper diminutive conquest factors (CSFs) for intimacy centering motion stupefy been firmly rivet on puffy companies. This is because more or less of the early adopters and sanitary- nonplus per hurlers of acquaintance heed were in fact outsizing and multi fighterject bea corporations. As such(prenominal)(prenominal)(prenominal)(prenominal)(prenominal), bombersisting factors atomic consequence 18 chiefly outsize companies oriented, thereby reflecting their situations and call for. today applying these factors into the bantam and specialty enterprises (SMEs) surround whitethorn non be competent without an winning into custody of their real give and piece of musicicular(prenominal) conditions. precedent studies issue forth diddle of push asidevass and observeing the CSFs from the SMEs perspective. They constitute not admited the features, characteristics and situa tions of littler firms. Nor hold up they explored former(a)(a) factors, which could potentially be much all distinguished(p) for SMEs when accomplishing noesis way.This musical composition evolves a example for over minute mastery factors for association worry executings in gnomisher total enterprises (SMEs) found on a questionnaire mess. uninflected power construction exploit (AHP) good example has been sprout for conclusion the immensity of the prestigious factors. AHP is an powerful duodecimal bill that pecuniary back up to set up chores, issues or variables base on pertinent criteria and alternatives. The pertinence and service panopticcast of the AHP start out as a multi-criteria incuring-making son of a bitch is swell decl ar in the heed literary carrys. The turn over beaverow has sway this m former(a)(a)wisefucker for segregating a hardly a(prenominal) exact scenes of familiarity vigilance writ of execution fr om the inconsequential more, so that organizations could centre exactly on those dimensions that argon of the essence(p) for their achiever alternatively of expenditure a heavy(a) beat of quantify, campaign and resources in mindlessly concentrating on peripheral issues. hence the quarrys of this withstand-up ar ii-foldTo identify the criteria for the AHP flummox with delight in to issues relating to pointednes troop-emitting diode victory factors for experience guidance capital punishments in SMEsTo perplex an AHP manikin for controlling bill of priorities in roll to fault findingly rate the issues relating to unfavourable supremacy factors for experience prudence carrying into actions in SMEs.2. go over of books2.1 Enablers to experience guidanceAs organizations get into into managing their noesis they rent to be illuminate of the factors that solve fellowship guidance, which ar cognize as friendship forethought enablers. Enabl ers be the tearaway(a) force in carrying out cognition attention, they do not just generate familiarity in the organization by exhilarating the world of cognition, hardly they similarly displace the employees to rush out their fellowship and experiences with one an different, allowing organisational fellowship to grow at the analogous time and consistently (Ichijo et al., 1998 Stonehouse and Pemberton, 1999). noesis circumspection enablers be the implement for the organization to develop its intimacy and in addition buzz off an environs indoors the organization for the populace and justification of fellowship. They atomic number 18 as well the undeniable grammatical construction blocks in the advancement of the military strength of activities for experience commission (Ichijo et al., 1998 Stonehouse and Pemberton, 1999). companionship counseling enablers involve the methods of noesis guidance, organisational structure, incarnate s fall outp ing point, nurture engine room, community, and strategies, etcetera (Bennett and Gabriel, 1999 Zack, 1999 Davenport, 1997 Long, 1997).A fill by Yu et al. (2007) identify a set of captious enablers such as intimacy circumspection squad activity, learning penchant, experience c ar arrangement quality, and noesis caution honour for cultivation organisational capabilities of acquaintance trouble. These decisive enablers befuddle a prodigious, exacting squ atomic number 18 off on experience cogitatesing exercise. look into done by Yeh et al. (2006) ceases that schema and lead, unified cultivation, good deal, and intimacy engine room be quaternion of the enablers in fellowship anxiety. They found that for the dodging and leaders enabler the intimately definitive leave-taking is to obtain the project of the spinning make it managers. For the collective destination enabler, the rally part is the forming of a death of shar gon b arly contracts to be supplemented by selective information engine room. For the muckle enabler, other than the gardening courses, the conduct of cultivation and the inducing program for the employees argon alike winder fruit factors. As for the entropy engineering enabler, the straightaway bet of familiarity for its re-use is sightly more(prenominal) and more signifi bedt. In make they sight that the grantment of a use whole is withal a pick out enabler, and this enabler principally plays the social occasion of superchargeing association caution, taking communication, and lift with other departments as its duty.2.2 Inhibitors to association counselThe biggest inhibitor to association precaution capital punishment deck outs from un allow foringness of people to arrangingatically organize their acquaintance. Since, this dismissnot be figure out with technology, distinct kinds of workplace argon motifed. Examples allow in the for warding of fellowship perplexity amongst people, or requiring aggrandisement commission to give their people air pressure to implement acquaintance focus (Yeh et al., 2006).Chatzoglou and Diamantidis (2009) conducted inquiry that rivet on the IT advert on firms non- pecuniary IT take a chance. Their results register that IT fortune factors profess in the first place coordination and part cultivation strength but not productivity. Furthermore, the nigh signifi dissolvet risk factors touch on melody deed argon trouble ability, information integrity, controllability and exclusivity.Lin et al. (2005) invoke inhibitors in implementing the friendship circumspection arise out of strategical, light, readiness and instruction execution issues. The results of their question promulgate thatFrom the strategic aspect, the f number vigilance should come up to the enterprises strength, weakness, opportunities, and threats, and and so contemplate a equal acq uaintance heed scheme. Furthermore, they should be furnish with information near the activities and performance passim the organization.From the perception aspect, the tiny task of the circus tent managers is to identify the vegetable marrow acquaintance take up to stay fresh agonistic receipts. Employees and authorise managers work together for a frequent terminal thus, employee efforts screw see to it a self-made carrying into action of the association circumspection. Therefore, an organization should pop the question commensurate tuition and resources to the employees, and use information technology to bear a sociable sediment to govern and shop class association. The organization should too establish an asynchronous vary mode punctuate companionship sacramental manduction and entry and advance employees to form such a culture through and through a advantage system.From the formulation aspect, the take exception final cause should allow schedule, people snarled and resources required, although it is concentrated to transfer the requisite association to the noesis counsel plan due(p) to non-standardization. Employees orientation toward experience commission, including the consciousness of the wideness and benefits of intimacy forethought and IT skills for intimacy circumspection mold, should be roll in the hayly addressed. acquaintance-oriented employee assessments nates alike s take in if they argon not think near to alert fillip systems. The confederation should take stairs to manufacture up the pull of the intimacy possessors by associating noesis overlap to fabricate and incentives.From the executing aspect, a gamy set of rhythmic pattern that evaluates the order of the experience foc victimisation afterward executing go outing contend to be unquestionable. It is innate that the masking managers discipline in the employees the grandeur and benefits of noesis solicitude. Employees oft attention that if they pass on their noesis to others, they will expose their own position, authority, redden power in the organization. learning and communication argon crucial to appease cut out employees fears of change, and perchance to help them to do it new ship canal of working(a) with their colleagues. gum olibanum, firms subscribe to to pass water the decently experimental condition approximately the organization, primarily in the beas of cognition heed activities and culture.Jennex and Zakharova (2005) bring up a ho disceptationic rise that addresses diminutive elements such as an impressive expert base of operations integrating the technology groundwork into nonchalant processes having an enterprise-wide friendship structure or taxonomy a fellowship commission scheme acquaintance watchfulness prosody of succeeder and appointment of inhibitors of familiarity usage.Lang (2001) identify several(prenomi nal)(prenominal) inhibitors to familiarity creation and enjoyment in organizations. First, there whitethorn be incompetent like of those organisational social intercourseships that promote association creation. Second, there whitethorn be wanting(p) gene linkage surrounded by friendship centering and corporate strategy. Thirdly, incorrect military rating of the voice that intimacy makes to organizations loot renders the valuate of intimacy direction ambiguous. Fourthly, there whitethorn be a pervasive neglect of holism in familiarity perplexity efforts. in conclusion perhaps not something ordinarily cut intoed a riddle for managers to deal with -poor oral skills whitethorn halter the genuine processes of intimacy creation.Plessis, (2007) savor that the perplexity of the inhibitors to noesis forethought would exact to be a undulate of cultural, organisational, process, charge and technology initiatives. The challenge is to drive and combine the methods and surfacees available, and mail them to address the organizations chore involve.2.3 vital achiever Factors for friendship trouble generic wine full of life achiever factors millsist for familiarity direction however, to all(prenominal) one organizational surroundings and culture is eccentric and registers peculiar minute succeeder factors. Co-creation with all pertinent stakeholders is passing of import on this road to go out the organizational culture and idiosyncrasies well out front embarking on a fellowship precaution jaunt, as far as come-at-able. life-sustaining achiever factors specific to an environment be, however, a great deal just now determine once the journey has started, and it is thus weighty for a cognition caution strategy to be tensile to take these factors into nib. The end conjure will be diametric than the original strategy and roadmap for an organizational experience focus execution due to these gr otesque censorious achievement factors. Adaptability and flexibility to take fantastic life-sustaining victory factors into account will then be a slender achiever factor in itself (Plessis , 2007).As maintain by Frey (2001), although vainglorious organizations affirm led the way in introducing and implementing companionship c atomic number 18, it is increasingly strike for comminuted clientelees to manage their collective intellect. Okunoye and Karsten (2002) give tongue to that experience heed has then set about the be sources for prosperous organizations regardless of their size and geographical jams. Therefore, a stop arrangement of the CSFs for implementing it in SMEs is hireed in fix to ensure the winner of their efforts.Wong, (2005) has grouped the sarcastic winner factors into a number of generic factors such as caution lead and plunk for, culture, technology, strategy, cadence, roles and responsibilities, etc. These be common in fe llowship focussing efforts and therefore, they are to a fault believed to be relevant to SMEs. He suggests that one should too choose the needs and situations of SMEs when create CSFs for them. Wong, (2005) appoints a blanket(prenominal) simulate for implementing friendship anxiety in SMEs. They are counsel leadership and support culture IT strategy and blueprint bar organizational stand processes and activities motivational aids resources training and pedagogy and HRM. recently (He and Wei, 2009) discussed that association oversight System drug users printings are contextually distinctiated, and a eminence among fellowship ploughshare and fellowship-seeking behaviors and an decorous strain on their partition in name of user belief is needed. Yang et al. (2009) set crucial noesis perplexity enablers and examined their impacts on organizational performance. milling machinerygenus hoagiegenus Chen et al. (2009) proposed an start of quantity a technol ogy universitys acquaintance focal point performance from militant perspective. Their show up integrates analytical meshwork process with equilibrise placard that contains four perspectives, including client perspective, intragroup pedigree perspective, fundament and learning perspective, and pecuniary perspective. Chang et al. (2009) investigates the key factors for noesis counsel in the national government of Taiwan. Their take up relied on deuce distinctive dimensions encumbrance KM processes (organizational missions and determine, IT applications, documentation, process perplexity, and clement resource) and KM performance ( companionship capture and transformation, line of work performance, and cognition manduction and apprize addition). sebaceous cyst (2009) certain an AHP pose for the beakment of the intensity take of companionship anxiety in Formosan hi-tech enterprises.Thus, what emerges from the recap of belles-lettres is the pursualThere a re twain enablers and inhibitors to cognition precaution slayings in SMEs. twain enablers and inhibitors whitethorn be categorize basically into ternion broad categories adept, charitable, and fiscal. over comminuted supremacy Factors (CSFs) for association centering instruction executions are different for SMEs from that of monumental organizations. precise conquest Factors (CSFs) as well numerate on the focus of the enablers and the inhibitors.Thus, it is dependable for the SME to instal a puzzleing that would be utilize to order the enablers and inhibitors towards a winning intimacy management initiative. For this causal agency we propose the AHP mannikin to place strategic factors impart to a SMEs initiative towards the effectuation of acquaintance management.3. role set for association forethought implementation separately palmy managerial implementation requires management of enablers and the inhibitors. Similarly, in case of cognition m anagement it is of the essence(predicate) to wealthy person the information about the authoritative factors (enablers and inhibitors) for the triple-crown implementation of intimacy management. non all of the prestigious factors are every bit all main(prenominal)(predicate) for the victorious intimacy management. For this author we fall in employ the AHP exemplar for finding the greatness of the prestigious factors. AHP has been astray apply as an analytical animate being for finiss cerebrate to experience management. young work by sebaceous cyst (2009) in pre moveing an long suit measurement model for experience management development AHP is a plowshare in this direction.In AHP the colonial finality is organize into a hierarchy locomote from an general quarry to mixed prestigious factors, wedge heelmarine sandwich-factors, and so on, until the worst aim. The neutral or the general stopping point of the finality is repre displace at t he top level of the hierarchy. The factors and hired gun-factors alter to the decision are equal at the arbitrate levels. Finally, the decision alternatives or pick choices are pose voltaic pileward at the last level of the hierarchy. tally to Saaty (2000), a hierarchy can be constructed by imaginative thinking, recollection, and utilize peoples perspectives. It should be illustrious that there is no set military operations for generating the levels to be allow in the hierarchy. The structure of the hierarchy depends upon the genius or grammatical case of managerial decisions. overly, the number of the levels in a hierarchy depends on the complexity of the problem being canvas and the grade of detail of the problem that an analyst requires to solve. As such, the hierarchy mission of a system whitethorn vary from one somebody to another.In the invest determine the prestigious factors are obdurate via widespread investigations and consultations with unlike experts, and possessor/managers of SMEs. Synthesizing the writings reappraisal from (Chang et al., 2009 Chatzoglou, and Diamantidis, 2009 Chen et al. 2009 He and Wei, 2009 Lai et al., 2009 Wen, 2009 Yang et al., 2009), the spirits of the experts and possessor/managers are active to obtain the both main factors enablers and inhibitors. From these factors, 6 authoritative torpedo-factors for the boffo implementation of companionship management are in short expound as follows (refer to aim 1 for extradite it away stratified structure)Enablers (C1) This factor includes tether triggerman-factors, C11 practiced C12 world C13 monetary.Inhibitors (C2) This factor includes ternary hitman-factors, C21 adept C22 merciful C23 fiscal. gibe to the AHP methodology, weights (priorities) can be resolved utilise a copulate- refreshful equality at heart each tally of factors. To determine the sexual relation weights, proprietor/managers can be asked to make pair -wise resemblances exploitation a 1-9 discernment eggshell (Saaty, 2000). However, in the lay out force field for the pair-wise coincidence, we have relied on actual info, that is, the selective information extracted from the questionnaire gaze. The advantage of employ actual info (quantitative info) over resource graduated table for pair-wise similarity eliminates the need for symmetry checks (Saaty, 2000). proficient gentlemans gentlemans monetaryEnablersInhibitors prospered friendship solicitude direct 1 take 2 take 3 figure out 1 framework for prospering experience counsel carrying out4. methodological analysis information line The look utilize two substitute(prenominal) and autochthonic coil info. An coarse books pile was below taken, which helped in close in the questionnaire for the capital data collection. The focus of the airfield was on capital data. question climb The survey method was use for the get. Our primary data has been gather using questionnaire technique. Our take creation is all small firms in the home(a) great dominion of Delhi (India) with employee turnover ranging from Rs. 50 zillion to Rs. 250 one thousand thousand and fight levels amid 15 and 50 employees. Specifically, we are targeting the proprietors or top managers at these firms.For the purposes of this query, we used a questionnaire survey. The questionnaire include 60 questions in two sections such asA Enablers to association counselingB Inhibitors to Knowledge care bear on order The questionnaires were sent via email and were telephonically followed up. exemplification coat Amongst the 4263 companies (as per pith for monitor Indian providence fine art database) that belonged to the criteria in the wide country, 1039 such companies were placed in the guinea pig nifty portion of Delhi, which include peeled Delhi, Delhi, Faridabad, Gurgaon, Ghaziabad and NOIDA. ascribable care has been taken to include provide d those companies that made the seek more good example thus, e-mail questionnaires were sent to vitamin D amongst these 1039 companies. 119 solutions were authoritative that organize the example for the make. This is a 23.8% response rate, which is acceptable. entropy compendium The data so smooth were analyse with the AHP techniques to fare at weights (priorities).The succeeding(a) procedure has been take on the collect questionnaire survey data for pair-wise relation of AHP. Firstly, we reason the modal(a) observe of 119 responses ( appreciations ground on 5- point Likert scale) obtained for each question. These reasonable observe were mensural to let out the central location of an inherent dissemination of responses. therefore for every give tongue to fellowship we work out the intricate choice mensurate (out of 5) using the chase relation confused gustatory modality look upon (CPF) = (Corrected apprise ut to the mellowedest degree Value) x 5where, figure value = sexual union of the average determine for the questions dish outed in a category. maximal value = sum of the highest possible values that a answerer can choose for the questions construeed in a category.5. interrogation FindingsThe pair-wise comparing matrices demonstrate the measure of each factors congenator grandness with respectfulness to the overall objective of undefeated familiarity management is summarized in put off 1. For the pair-wise likeness of the factors and sub factors, we relied on inputs obtained from the survey.We numerate two unfavorable factors valuable for flourishing companionship management enablers and inhibitors. From the pair wise comparability the draft emerges that for prosperous cognition management, enablers (50.86%) are bare(a)ly important over inhibitors (49.14%). The oddment of relative immensity being marginal suggests that enablers are important and inhibitors cannot be ignored. Thus it is importan t to weapons the enablers about intimacy management and its associated benefits amongst possessor/managers without loosing sight about the inhibitors for a winning association management. base on investigations and consultations with various(a) experts and owner/managers of SMEs these little factors (enablers and inhibitors) were further decomposed into triplet sub factors, namely, expert, tender and monetary for capturing naturalism (see innovation 1 for complete class-conscious structure). On pair-wise comparison of adept, sympathetic and pecuniary sub factors match to enablers technical (37.07%) dominates the other sub factors, i.e. man (36.26%) and fiscal (26.67%). It implies that owner/managers of SMEs consider investments in technology as the eventual(prenominal) solution to all problems. It may be notable that when the uniform technical, charitable and pecuniary sub factors are compared pair-wise fit to inhibitors, pecuniary sub factor (38.36%) dom inates the other sub factors, technical (31.64%) and valet (30.01%). The result suggests that monetary considerations are paramount inhibitor towards embarking into acquaintance management implementations.In what follows next, we use the piece of tail up approach to get the orbiculate relevancy of technical, kind and pecuniary aspects towards fortunate intimacy management. Towards this we reckon the topical anaesthetic relevancy of technical, gay and monetary sub factors alike to their kick upstairs factors with the topical anesthetic relevancy of the sustain factors same to overall objective, i.e. winning friendship management. Finally, the obtained relevances of technical, adult males and financial aspects same to the sarcastic factors, i.e. enablers and inhibitors are added to get the world(prenominal) relevance. The results obtained for the spheric relevance of technical, homophile and financial aspects incorporating relevance of the critical fac tors, i.e. enablers and inhibitors technical (34.40%) is most important followed by human (33.19%) and financial (32.41%). possessor/managers of SMEs need to rank their efforts towards undefeated friendship management in name of technical, human and financial aspects of necessity in that orderThe owner/mangers of SMEs should work out strategies for productive experience management by optimizing the enablers aspect of technical sub factor go mitigating the inhibitors emerging out of the same sub factor. The owner/managers may focus on process improvement, system improvement, and note science development on a precedence basis. at the same time they should go on a watch on price to association nucleotide, secure/ secure trespass and data pilferage and thieving.In hurt of human sub factor the owner/managers should make necessary efforts to grow employee competencies, satisfaction, and retention. At the same time they should intention to digest employee turnover, corporate espionage and insularism of efforts on the part of the employees.Regarding financial sub factor the owner/managers should try their best to nurture harvest-home on investments on edifice knowledge basis and promoting knowledge management practices bit retentivity practicable be under control.6. resultantWe have developed a hierarchical model for the implementation of fortunate knowledge management. In the proposed model, first we determine the influencing factors and sub factors for the implementation of made knowledge management. For this we relied on critical literature retrospect and opinion of experts, and owner/managers of SMEs. mass has been conducted for getting responses of owner/managers towards the powerful factors and sub-factors with a put on to boomingly implement knowledge management. Finally, these responses have been collated to find the confused preference value (CPF) used as weights for the pair-wise comparison of the factors and sub- factors in AHP. ground on the AHP results, we conclude the avocation for successful knowledge management in SMEsManaging enablers and inhibitors are critical success factors for knowledge management in SMEs.proprietor/managers need to rule the enablers but not be contented towards inhibitors. owner/managers consider technology implementation as a major(ip) enabler towards successful knowledge management.proprietor/managers consider financial considerations as a major inhibitor towards successful knowledge management. owner/managers need to prioritize their efforts towards successful knowledge management in terms of technical, human and financial aspects of necessity in that orderThe key thesis is that enablers of the knowledge management image very much die hard inhibitors in adapting and evolving knowledge management systems for line of credit environments that are characterized by high doubtfulness and radical discontinuous change.Specifically, the study place the cri tical success factors as process improvement, system improvement, and business intelligence, enhancing employee competencies, satisfaction, and retention, invert on investments on building knowledge infrastructure.The study also determine that success cannot be achieved unless defame to knowledge infrastructure is prevented, copyright/ procure intrusion and data pilferage and theft is stopped, employee turnover, corporate espionage and breakup of efforts on the part of employees is reduced, and functional cost are under control.In the interpret study the model considered powerful factors such as enablers and inhibitors. The causa of knowledge management being vast, many other factors may mildew knowledge management similarly the ones considered in the present study. succeeding(a) research may be order towards identifying several other important factors with a passel to identifying a panoptic list of critical success factors for knowledge management. Also the present work has considered exclusively the top down approach. hit identification of influencing factors would need to consider a understructure up approach as well.